Overview

At The FlowerCart, We guarantee your satisfaction! If in the unlikely case that you are not satisfied with the freshness of your order or the condition of any of our items, please contact us within 24 hours and include the photos of the item delivered and we will gladly replace it, please review our refund policy below for information on how we can assist you.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The item must be returned within 24 hours of delivery.
  • The item must be in the same condition as received.
  • Proof of purchase is required.

Non-Refundable Items

Certain items are non-refundable, including:

  • Customized or personalized floral arrangements.
  • Flowers that have been used or damaged by the recipient.

How to Request a Refund

To request a refund, please contact us through the details below: